Spare PartsFor existing Sikorsky Helitech customers, we offer a secure on-line customer portal which allows for inventory holding visibility. To login, click here.
Spares Sales and Distribution is carried out from our Brisbane warehouse which is located adjacent to Brisbane airport. This allows us to support both Military and Commercial operators rapidly and reliably. Our New Zealand Sales Office is similarly located to ensure efficient service.
Inventory is constantly reviewed and through investment and innovation, we have developed close working relationships with our approved vendors so that a high degree of product and market knowledge, and modern management information systems. We do this to provide support to our customers throughout the Asia-Pacific region.
Our Bell and S-76 inventory includes over 14,000 line items of spare parts, exchange components and specialised hardware to provide confidence on parts availability.
With directly online linkage to Bell Helicopter and Sikorsky Aerospace Services information on stock availability, alternatives and delivery information is easily provided for effective planning and scheduling.
Key features of our spares support include:
- Same day despatch of in-stock orders using DHL, Schenker (Bax) and FEDEX worldwide.
- Experienced Bell and Sikorsky specialists talk with our OEM counterparts every day to expedite parts and ensure on time delivery.
- Our AOG hotline (+61 (0) 419 643 167) provides 24 hour a day seven days a week support coverage.
- Full warranty support - we back our products handling any warranty that may occur.
- Cost effective support is always at the forefront of our recommendations – we combine competitive pricing with a sharp focus on shipping and other costs to ensure Customer operating costs are minimised.
Phone: +61 7 3632 7000
Fax: +61 7 3260 1616